FOR ASSISTANCE, please contact the Helpdesk at 252-984-5000 or helpdesk@ncwu.edu. For walk in assistance on the Main Campus, visit the Information Systems Department, located in the Spruill Building.

To log in for the first time:

New students need to activate their student portal accounts with the Activate My New Account link under the Password Management section on this page.

Next you will need to provide three pieces of personal information.

1. Last Name Example: Smith
2. Date of Birth MM/DD/YYYY (The slashes are necessary) Example: December 12, 1990 would be 12/12/1990.
3. Student ID Number This is your six digit student ID number without initials. Example: 123456

After providing the personal information, click the Continue button below Student ID Number.

You will need to set up your password and agree to the Terms and Conditions for Network Use. Be sure your new password conforms to the password rules. Your new password must be at least 8 characters and contain at least three of the following types of characters: numeric digit, lowercase letter, uppercase letter, or special character (!@#$%^&*). Our password policy requires that passwords be reset every 90 days. Be sure not to use part of your name or username when choosing a password. Please click the link Click to view Terms and Conditions and read them prior to checking the box beside I agree to Terms and Conditions for Network Use.

Next you will need to set up your Hint Questions and Answers. These will help you sign in if you forget your password in the future.

Non-Enrolled Students

• If you are not currently enrolled and need to access MyNCWU, please use the Forgot My Password link to reset your password. If this process does not work, please contact the NCWU Helpdesk via email at helpdesk@ncwu.edu or by phone at 252-984-5000.